Terms & Conditions

 
All services provided in our store and Liven Concept registered at https://www.livenconcept.com belong to our company and are operated by our company. 
Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected and how and in what way this data is protected. 
Some personal information (such as name-surname, company information, telephone, address or e-mail address) of the members are collected by our Store due to the nature of the business by filling out various forms and surveys on our Membership or Store. 
Our company may send campaign information, information about new products, and promotional offers to its customers and members during certain periods. Our members have every right to choose whether or not to receive such information. You can make this selection while becoming a member, then change this selection from the account information section after logging in, or you can notify via the link in the notification message you receive. 
During the approval process carried out through our store or by e-mail, personal information transmitted electronically to our store by our members may be used for purposes and scope other than those specified in the "User Agreement" we have made with our members. will not be disclosed to individuals.
In order to identify system-related problems and to quickly resolve problems or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.
Our Company may use the requested information for direct marketing purposes by itself or its collaborators outside the purposes and scope determined by the Membership Agreement.  Personal information may also be used to contact the user when necessary. Information requested by our Company or information provided by the user or information regarding transactions made through our Store; It can be used by our company and its collaborators in various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement".
Our company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or unauthorized use or third-party use. undertakes to take all necessary precautions and show due care to prevent disclosure to a person.
 
CREDIT CARD SECURITY
 
Our company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.
 
There are two things you should pay attention to when you enter the transaction process to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This shows that you are on a secure web page and all your information is encrypted and protected. This information is only used in connection with the sales transaction process and in line with the instructions you have given. Information regarding the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and transmitted to the relevant bank for query. If the card's usability is approved, shopping continues. Since no information regarding the card can be viewed or recorded by us, the third This information is prevented from being obtained by individuals under any circumstances.
The reliability of the payment/invoice/delivery address information of online credit card orders is monitored by our company against Credit Card Fraud. For this reason, customers who order from our shopping sites for the first time must have their orders completed in order to reach the supply and delivery stage. In addition, the accuracy of financial and address/phone information must be verified. If necessary, the credit card holder or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide when becoming a member. If you protect your membership information securely, it is not possible for others to access and change information about you. For this purpose, 128-bit SSL security is used during membership transactions. This system is an international encryption standard that is impossible to break.
Internet shopping sites that have an information line or customer service and that specify clear address and phone information are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and get more accurate information about the reliability of the company providing online shopping services. 
 
Note: We recommend that you pay attention to the clear address and phone number of the company on internet shopping sites. If you are going to shop, write down all the phone / address information of the store you bought the product from before shopping. If you do not trust, call and confirm before shopping. All information about our company and the company location are stated on all our online shopping sites.
 
MAIL ORDER CREDIT CARD INFORMATION SECURITY
 
The identity and credit card information you send to us via the credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible objections to the withdrawal of money from the credit card with the bank and then destroyed. If any amount other than the amount of the approved mail-order form that you will send to us for the price of the products you order is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.  
Ü ... The Privacy Policy Principles in this agreement are only related to the use of our Store and do not cover third party websites. 
EXCEPTIONAL CASES
In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy". These situations are limited in number;
1.Law, Legislative Decree, Regulation, etc. to comply with the obligations imposed by the legal rules issued by the competent legal authority and in force;
2.To fulfill the requirements of the "Membership Agreement" and other agreements that our store has concluded with the users and to put them into practice;
3.To conduct an investigation or inquiry duly conducted by the competent administrative and judicial authority; requesting information about users for the purpose of;
4.Instances where it is necessary to provide information to protect the rights or security of users. 
E-MAIL SECURITY
Never write your credit card number or passwords in the e-mails you send to our Store's Customer Services regarding any of your orders. The information in the e-mails can be viewed by third parties. Our company cannot guarantee the security of information transmitted from your e-mails under any circumstances.
BROWSER COOKIES 
Our company can obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). The technical communication files in question are sent to the user's browser of a website to be stored in the main memory.

They are small text files that it contains. Technical communication files facilitate the use of the Internet by storing status and preferences about the site.

Technical communication files help to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. Technical communication files are not designed to collect data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change their settings so that technical communication files are not received or a warning is given when a technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending an e-mail to users or publishing it on the site. If the provisions of the Privacy Policy change, they will come into force on the date they are published.
Any changes regarding our privacy policy You can send your questions and suggestions to info@livenconcept.com. You can reach our company from the contact information below.
Company Name: Liven Concept
Address: Gürpınar Mah. Gürpınar Cad. No:46 Beylikdüzü, Istanbul, Turkey
Email: info@livenconcept.com
Tel: +90 (507) 929 76 08

Personal data is processed through cookies on our website; Necessary cookies are used to provide information society services. Other first and third party cookies will be limited to the purposes of providing you with a better shopping experience, making our site more functional and personalizing, and marketing activities for you if you give your express consent. More detailed information about cookies can be found in the Cookie Clarification Text.